AI Receptionist for Property Managers & Building Managers
How Many Calls Are You Missing Right Now?
60.8% of calls to property managers in Australia go unanswered, meaning more than half of potential tenants and property owners never receive a response.
When maintenance issues can't be reported, minor problems become expensive repairs. When owners don't get callbacks, they find other property managers. Most callers (80%) hang up instead of leaving voicemails.
With inspections, meetings, and urgent tasks filling your day, answering every call isn't realistic. But missing them costs you lost tenants, frustrated owners, and missed opportunities.
An AI receptionist answers every call, handles emergencies, and keeps tenants and owners informed.
Key Takeaways
- Property managers miss 60.8% of calls in Australia, causing lost business and tenant frustration while an AI receptionist can answer every call and handle emergencies 24/7.
- Maintenance requests are captured with full details, preventing small issues from becoming expensive problems.
- Owner inquiries get immediate professional responses, maintaining strong relationships.
- Tenant screening calls are handled efficiently, capturing interested parties for your properties.
The Property Management Challenge
You're constantly on the move – property inspections, owner meetings, tribunal hearings, contractor coordination. Your phone is ringing, but you're driving between properties or in the middle of an inspection.
Every missed call has consequences:
- Tenant complaints: Maintenance issues escalate when not reported
- Owner frustration: They want updates and feel ignored
- Lost rentals: Prospective tenants call the next agency
- Emergency delays: Urgent issues wait for callbacks
How AI Helps Property Managers
Maintenance Requests
AI captures complete maintenance details – property address, tenant name, issue description, urgency level, and preferred access times. You receive organized reports to action efficiently.
Rental Inquiries
When prospective tenants call about listings, AI captures their details and interest. No more losing quality tenants to missed calls.
Owner Communication
Property owners get professional responses and assurance their message is received. AI can answer common questions about statements, inspections, and processes.
Emergency Handling
True emergencies (flooding, fire, break-ins) can be identified and escalated immediately. Non-urgent matters are logged for next-business-day follow-up.
24/7 Coverage for Property Portfolios
Property issues don't respect business hours. Water leaks happen at midnight. Tenants notice problems on weekends. AI ensures every call is answered professionally, with urgent matters handled appropriately regardless of when they occur.
Perfect for Strata & Body Corporate
Multiple buildings, hundreds of units, endless calls about parking, noise complaints, and amenity access. AI handles the volume while you manage the properties.