AI Answering Service

Your 24/7 AI Receptionist for Aussie Small Business — Fast, Natural, Done for You

We handle the AI so you can focus on your business. All the power of AI, none of the overwhelm.

Get A Quick Demo

Hear Emma answer as your business in her best Aussie accent. You get an email with a summary, transcript and recording after the call. Sign up for the 14 day trial and we can train Emma so she knows your business.

We hate spam too. Your details are safe with us.

Trusted by

Microsoft Australia
Office of Anthony Albanese
Just Cuts
Commonwealth Department of Public Prosecution
Royal College of Pathologists Australia
Australian Veterinary Association
Parramatta Park Trust
Royal North Shore Hospital
Microsoft Australia
Office of Anthony Albanese
Just Cuts
Commonwealth Department of Public Prosecution
Royal College of Pathologists Australia
Australian Veterinary Association
Parramatta Park Trust
Royal North Shore Hospital

and many other Australian small businesses

Google reviews

Real results from Aussie owners

5.0
rating
Read on Google

"Sign up was super quick and simple and the service was active straight away."

Stuart Cunningham • Mobile vet

"It saves me so much time."

J B

"Loving this new AI answering service, always picks up super quick and sounds like a real person."

Matt Aungle

"Clients can't tell they're talking to a bot. Setup was so quick."

Joe Nassar

Built for Australian Small Businesses

We're unapologetically focused on small businesses in Australia. If you're a time-poor owner with real inbound-call pains, give us a try.

We serve education providers, driving schools, logistics, property management, financial services to trades, and almost any small business who struggle to constantly deal with inbound phone calls.

See All Industries We Serve

Property & Strata

Trades & Services

Education & Training

Professional Services

What Is It And How Does It Work

It acts as a 24/7 virtual receptionist for small businesses by automatically handling missed phone calls.

The system uses artificial intelligence to speak with callers naturally, answer their common questions, and immediately email you a summary, transcript and recording of the conversation.

01

Sign up and we collect your business info

Sign up and we collect info from you about your business so your AI receptionist can represent you accurately.

02

Forward unanswered calls to your dedicated number

Forward unanswered business calls from your mobile or landline to the dedicated number we give you.

03

Our AI talks to the caller and handles the conversation

Our naturally sounding AI talks to the caller, answers common questions and collects key details. It can text the caller or transfer the call to a human if required.

04

Get an email with summary, transcript and recording

After each call you get an email with a summary, transcript and recording of the call. Text message summary is optional.

Powerful Features

Everything you need to handle calls professionally, without the complexity.

24/7 Availability

Never miss a call again. Your AI receptionist works around the clock, weekends and holidays included.

Natural Australian Accent

Professional, friendly voice with authentic Australian phrasing. Callers often can't tell it's AI.

Instant Call Summaries

Get email with a summary, full transcript and call recording as soon as each call ends. SMS notifications optional.

SMS to Callers

AI can text callers with your email, website, or address during the call - no more repeating info.

Smart Call Transfer

When callers need a human touch, seamlessly transfer to your nominated number.

We Handle The AI

No prompts, no jargon, no control panels, no stress. We train and configure AI for you.

Lightning Fast Response

Ultra-fast AI response times. No awkward pauses or delays in conversation.

Your Privacy, Uncompromised

Secured by trusted leaders like Microsoft and Stripe, we keep your data locked down. We never sell your information to third parties.

Why Choose Us

We're honest about what we do well – and what we don't, so you don't have to waste time trying the wrong service

What Makes Us Different

  • We do the AI training - no learning curve for you
  • Ultra fast AI response times - no awkward or robotic pauses
  • Great Australian accent and phrasing
  • One simple plan - no confusing feature tiers
  • Set up in hours, not weeks or months

Not the Right Fit If:

  • Callers have strong accents
  • You need calendar integration
  • You want AI to handle complex or multi-step interactions
  • Need the AI to give prices over the phone
Learn More About Our Approach

Simple, Transparent Pricing

One plan. Everything included. No surprises.

AUD$48

per month

inc GST

  • 14-day free trial
  • Free onboarding - we train your receptionist
  • 200 calls included monthly - covers most businesses
  • Dedicated Sydney number to forward your calls to
  • Summary, transcript & recording emailed after each call
  • Fast Response - Australian accent & phrasing
  • Australian hours email support

Optional add-ons

  • Additional 100 Call Block$9.90/month
  • SMS Summary After Each Call$9.90/month
  • Call Transfer Option$9.90/month
  • SMS Caller With Info$9.90/month

See full pricing details

Sign Up 14 Days Free

No charge for 14 days. Cancel any time.

View plan and optional extras

About AI Answering Service

We're a team focused on helping Australian small businesses handle their calls without the complexity of traditional AI solutions. Our approach is simple: we do the hard part so you don't have to.

Our AI won't solve all your business problems. It won't replace a well-trained team. But it will answer your calls 24/7, capture leads, and handle basic inquiries so you can focus on what matters.

"If you're a small business owner drowning in missed calls and lost opportunities, we've got your back. If not, we're probably not the right fit – and that's okay."

— The AI Answering Service Team

Learn More About Us

Frequently Asked Questions

Everything you need to know about our AI answering service for Australian businesses.

Start your free trial using the signup page. We'll guide you through the setup steps straight after signup.

You can start a 14-day free trial from the form on our homepage or contact page—no charge for 14 days, cancel any time. You can also call 02 9000 1625 to hear our AI receptionist in action before signing up.

It's $48 / month inc GST with one simple plan and a 14-day free trial. Setup is currently free and we do it for you.

The plan includes 24x7 call answering, a dedicated Sydney number to forward unanswered calls to, a custom greeting, business knowledge (hours, services, FAQs), and an email after each call with a summary, transcript, and recording. See the full inclusions on pricing.

Your AI can answer 24x7. If you want different messaging for after-hours, we can set that up during onboarding—just mention it when you start your trial.

No—keep your existing number. You simply forward unanswered calls to your dedicated Sydney number.

When you don't answer, your phone forwards the call to the AI after a set number of rings (you control this in your phone settings).

After each call we email you a summary, transcript, and recording so you can follow up fast. This is included in the base plan—see our plan details for more.

Anything you choose—name, contact details, job info, urgency, location, preferred times, and more. We confirm your questions during onboarding and tailor it to your workflow. If you're unsure what to ask, check our guides and articles for ideas.

Yes—natural Australian accent and phrasing, tuned for fast, clear conversations. We also customise the script to match your business tone. A male voice is available on request—just mention it when you sign up.

Yes—call transfer is an optional extra ($9.90/month). You choose the rules (e.g. sales leads, urgent requests, or callers asking for a human) and we transfer to one nominated number. See the add-ons on our pricing page.

Yes—SMS summaries are an optional extra ($9.90/month) if you don't check email often. See the optional extras section for details.

Yes—"SMS caller with info" is an optional extra ($9.90/month). The AI can text details like your booking link, email, website, etc when a caller requests them. View optional extras and pricing.

200 calls are included in the base plan, which is usually enough. If you're trending higher, we'll let you know early. Additional 100-call blocks are available—see the full plan and add-ons.

Fast—send changes via email and we'll update the greeting, business details, and questions for you. If you need help deciding what to change, get in touch or browse our guides and resources.

It's ideal for any business that receives a lot of calls or those who can't always answer. We don't do booking integrations but are ideal for any other business such as professional services, dental, property, etc. For other examples and use cases, see our industry guides.

No—setup is currently free, and we do it for you. You'll see all pricing clearly on the pricing page.

You can cancel any time before your billing day via Stripe or using the link in your welcome email. If you'd rather, you can contact the team and we'll help.

Browse our tips and guides, view what's included in the plan, or ask us a question.

More questions? Want to speak to a human? Text us on 0485828910 and we will call you back. If you haven't already set up your demo you can call 02 9000 1625 and speak with Emma and ask her questions or ask to be transferred to a human.