AI Answering Service
AI Answering Service is your 24/7 AI Receptionist that helps you scale your businesses without worrying about hiring extra staff.
Cancel anytime, no questions asked.
Benefits
Turn Missed Calls into Customers Without Hiring Staff
24/7 Receptionist
14-Days Risk Free
Capture Leads
Instant Call Transcripts
AI Receptionist for Small Business Like Yours
Features
Launch Your AI Receptionist in Under 10 Minutes
Receptionist that Represents Your Brand
Customizable Australian AI receptionist tailored specifically for your business.
Features
AI Answering Service Made Simple
Listen how AI Answering Service handles a telemarketer calling a small business.
Setup in Under 10 Minutes
Fill out the contact form and answer questions about your company.
You can provide us with an FAQ document or submit a webpage with all your company’s information.
Check out the Knowledge Base tab for more details.
Creating Your Knowledge Base
We use a knowledge base to teach your AI receptionist about your business. This helps it answer questions accurately and professionally.
There are 2 main ways to build this knowledge base:
1. Submit an FAQ Document
For best results, email us a document with frequently asked questions about your business. This helps your AI understand common customer inquiries and provide accurate answers.
2. Share Your Website
We can also use the information on your website to train your AI. This is a great starting point, especially if you don’t have an FAQ ready.
Simple Setup
The best part? You can start with just your website and add an FAQ later. This means you can get up and running quickly and improve the AI’s knowledge.
What Else You Should Know
- No complex integrations needed
- We handle the technical setup
Your AI receptionist can start answering calls within minutes - You can update the knowledge base anytime
Talk to a Human When Needed
Your AI Receptionist handles most calls smoothly, but a personal touch is sometimes needed.
If the AI can’t fully answer a question or the caller needs to make booking changes, they can ask to be transferred to a human.
This Intelligent Transferring ensures callers get the right help at the right time, without unnecessary handoffs.
Instant Call Summaries
Never miss a beat with our instant call review feature. As soon as a call ends, you’ll receive an email with the full transcript and an audio file.
Want updates on the go? Opt for SMS notifications, too.
Whether you have one caller or a hundred, our system handles it seamlessly. Your line stays open, capturing and transcribing every interaction.
Stay informed and responsive, no matter how busy your business gets.
How to Start
Watch how how quick and easy it is to setup your AI receptionist!
How to Start?
Provide Company Info
Test Your Personalized AI Demo Immediately
Sign Up And Get Your Dedicated Number
Who Needs AI Answering Service?
Don’t let another potential customer slip away because you’re too busy to answer the phone. Every missed call could be a missed opportunity to grow your business.
- Present a professional image 24/7 without hiring extra staff
- Boost customer satisfaction with instant responses to common inquiries
- Capture every lead and reduce stress by automating incoming calls during your peak hours
No-strings attached. Risk-free demo to see if it’s right for you.
Don’t let potential clients slip away while you focus on your job. Your AI Receptionist ensures every call is responded to promptly, keeping leads engaged before they move on to your competitors.
- Never miss a booking opportunity, even during hands-on work
- Capture and prequalify leads automatically, saving your ad spend on Google Local Service Ads
- Provide instant answers to common questions, stopping customers from contacting rivals
Our AI assistant answers your clinic’s calls day and night, handling common questions and after-hours inquiries. You’ll only be bothered for real emergencies, giving you more time to focus on your patients and yourself.
- Less stress from late-night calls, as your custom AI handles routine questions & only transfers calls for true emergencies
- Fewer interruptions during busy clinic hours
- Handle peak call times effortlessly without hiring staff
- Improve customer service with instant answers, even after hours
- Reduce stress and focus on the job without worrying about the phone
Running ads? Let your AI answer calls while you focus on important work. It handles basic questions, qualifies leads, and quickly sends you a summary so you can tackle what matters most.
- Reduce stress from constant phone interruptions
- Get organized with automatic call summaries and transcripts
- Capture leads even during off-hours or while you're traveling
- Use a dedicated business number without changing your personal phone
FAQ
Frequently Asked Questions
How does AI Answering Service handle my business calls?
When you can’t answer a call the AI Answering service will automatically take the call for you.
To do this, you divert your business number to your dedicated number using a diversion code. You set the number of rings before the diversion happens.
For Telstra this is done with a simple diversion code you type into your phone.
What information can it collect from the caller?
When we onboard you, we will ask you what details are important.
For example we can collect full name, we already have their mobile number.
We can also collect things like postcode, products they are interested in, their address, preferred day and time for bookings, etc
Will it sound like a natural Australian and represent my business well?
You bet.
We customize the AI to match your brand voice. It’s so natural, callers often can’t tell they’re talking to an AI. Your business image is safe with us.
Is this right for businesses that need complex problem-solving on calls?
Probably not.
Our AI handles routine questions, finds out what the caller wants, collects key information and can ask for preferred days and times for bookings or other aspects.
It can’t replace human expertise for complex issues or specialized consultations. If your calls typically require nuanced decision-making or up to the minute information about staff locations or something like that, you might need human staff.
What happens if I exceed my call limit?
If you exceed your monthly call allowance, we will notify you ahead of time and give you the
option to buy additional credits. Most customers dont need additional credits
Can it transfer calls to multiple staff
Not at this point. Your AI receptionist can only transfer calls to one nominated number at the moment.
For example if the caller insists on speaking with a human. Or you might want particular types of calls transferred such as sales, support, emergency
What kind of support can I expect?
We offer Australian-based ongoing support and maintenance to ensure your AI receptionist runs smoothly. This includes performance checks and monitoring and systems updates
For troubleshooting or adjustments, our support team is readily available.
Email [email protected]. We will get back to you within 24 hours.
How do I sign up
Simply Fill out the form which you can find on all our pages at the bottom.
Then you will receive a signup link on the next screen and also via text and email. Once you do that we will allocate your dedicated number and ask you some questions to setup your service
How do I cancel?
We’ll remind you before your trial ends. If you’re unhappy or want to stop the service at any time, simply log into Stripe or follow the link provided in the welcome email to stop the service.
You can also email us at [email protected] to cancel.