About AI Answering Service

We're on a mission to help Australian small businesses never miss a call again — without the complexity of traditional AI solutions.

Our Story

We started AI Answering Service because we saw too many small business owners struggling with the same problem: they were missing calls, losing leads, and burning out their staff trying to answer repetitive questions.

The AI solutions available were either too complex (requiring technical expertise to set up) or too generic (sounding robotic and unprofessional). Australian businesses deserved better.

So we built a solution that's simple, sounds natural with an Australian accent, and is completely done-for-you. We handle all the AI training and configuration — you just forward your calls and get back to running your business.

What We Believe

Simple Over Complex

We don't offer features you'll never use. One plan, clear pricing, no overwhelm.

Honest About Limitations

AI can't replace human empathy. We're upfront about what works and what doesn't.

Australian First

Built specifically for Australian small businesses. Local accents, local phrasing, local support.

Done For You

We handle the AI training, setup, and ongoing changes. You just run your business.

The Honest Truth

Our AI won't solve all your business problems. It won't replace a well-trained team. It won't handle every edge case perfectly.

But it will answer your calls 24/7, capture leads, handle basic inquiries, and request quotes or follow-ups by staff so you can focus on what matters.

Great For

  • • Small business owners drowning in missed calls
  • • Teams burned out by repetitive questions
  • • Businesses needing after-hours coverage
  • • Anyone who wants to look modern and professional

Not For

  • • Enterprises with complex routing needs
  • • Businesses needing human empathy
  • • Multi-step conditional interactions
  • • Those looking for a quick fix to deeper issues
"If you're a small business owner drowning in missed calls and lost opportunities, we've got your back. If not, we're probably not the right fit – and that's okay."

— The AI Answering Service Team

Ready to See It In Action?

Try our AI receptionist free for 14 days. We'll handle all the setup.