Last updated: July 15th, 2024
1. Introduction
AI Answering Service (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered call answering service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (such as name, email address, phone number)
- Business information (such as company name, industry)
- Call data (including audio recordings, transcripts, and summaries)
- Account credentials
- Payment information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers and accountants
- Law enforcement or other third parties in response to legal requests
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your information
- The right to object to or restrict processing of your information
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]